Intercoastal Medical Group | Primary Care Sarasota and Manatee ...

Patients praise

• Some patients report positive experiences with individual physicians, noting their care is amazing and attentive
• Appreciation for the integrated nature of the medical group where doctors can share patient information efficiently
• Acceptance of various insurance plans, including Medicare

Common complaints

• Rude, dismissive, or unprofessional administrative and front desk staff
• Long hold times and difficulty reaching the office by phone
• Issues with appointment scheduling, including strict policies on lateness and difficulty getting timely appointments
• Long wait times in office for scheduled appointments
• Frustration with the patient portal functionality
• Perceived lack of continuity of care due to physician turnover and resulting new-patient charges