First Physicians Group
Primary Care Clinics • Sarasota, FL
Ratings by platform
- Birdeye (First Physicians Group - Dr. Robert L. Oppenheimer): 4.5/5 (13 reviews)
What patients say
Patients praise
- Doctors described as compassionate, thorough, and good listeners
- High appreciation for medical expertise and accurate diagnoses
- Helpful and responsive nursing staff and medical assistants in some practices
- Efficient and professional care reported by long-term patients
Common complaints
- Reports of rude, unhelpful, or dismissive office and phone staff
- Frustration with administrative processes like appointment scheduling, referrals, and patient portals
- Complaints that some doctors do not listen or spend sufficient time with patients
In patients' words
"I like Dr. Brus, but his front desk staff is the worst. They're so bad I'm thinking about not going back because they never smile, speak in a rude manner..."
— Vitals Review for Dr. Mark H. Brus"My biggest fear is that Dr. Reichel will retire during my lifetime. There are so few doctors who spend the time necessary to really LISTEN to a patient."
— Healthgrades Review for Dr. David Reichel"Rude staff on the phones. Answered in Spanish and asked “who are you” and when I gave my name, confused by her question, she started to get more rude and mean..."
— Birdeye Review for Sarasota Wellness & Internal Medicine"Dr. McGill misdiagnosed me. I remained sick and had to go to the hospital, where I was correctly diagnosed."
— WebMD Review for Dr. Laura McgillMore clinics in Sarasota
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