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Concentra Santa Rosa

Occupational Health • Santa Rosa, CA

★★★☆☆3.2/5707 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.5/5 (119 reviews)
  • Google Reviews: 3.5/5 (588 reviews)

What patients say

Patients praise

  • Efficient and professional care for specific services like drug testing and physicals
  • Clean and organized facility environment
  • Some patients report helpful and friendly staff members

Common complaints

  • Long and unpredictable wait times, even with appointments
  • Unprofessional or rude staff interactions
  • Perceived lack of thoroughness in medical examinations
  • Issues with paperwork processing for employment screenings/physical exams

In patients' words

"The patients seen quickly were the ones that made an appointment. I was a walk-in so I waited 45 minutes, that's ok. Service was great."

— Yahoo Local Review

"My appointment time for a check up was at 1:30… at 2:30 I went up to the counter saying I had another appointment to go to, they said there was 4 other people in front of me!!!"

— Unilocal Review

"There staff was very nice and front desk gals got our drug test info completed in a timely fashion. The gals in the back were very kind and friendly and explained the procedure thoroughly."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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