UCLA Health Family Health Center, Santa Monica
Preventive Medicine • Santa Monica, CA
Ratings by platform
- Birdeye (UCLA Health Santa Monica Parkside Family Medicine): 3.0 out of 5 stars (16 reviews)
- Birdeye (UCLA Santa Monica Medical Center): 3.9 out of 5 stars (655 reviews)
What patients say
Patients praise
- Clean and well-maintained facilities
- Friendly and professional staff in certain areas
- Some patients report compassionate care and effective follow-up
Common complaints
- Difficulty scheduling appointments with primary care providers
- Concerns regarding medical billing, insurance coverage, and perceived profit-driven motives
- Reports of unprofessional or aggressive staff behavior in certain departments
- Parking difficulties, including limited availability and high costs
- Perceived lack of clear communication regarding medications, side effects, and referrals
In patients' words
"This place used to be great. The doctors were caring and appeared invested in their patients’ wellbeing. I don’t know what has changed but the change has been drastic. ... Not sure when they turned into a money making enterprise, but it’s very disappointing."
— LocalityBiz Review"Dr. Richard Kennedy prescribed me an antibiotic (a fluoroquinolone) with a black box warning and didn’t warn me of the side effets... I couldn’t walk for years, I relied on a wheelchair."
— Birdeye Review"Great experience every time I visit the center. Clean facility, friendly staff, and first-rate doctors."
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