Santa Monica Pain Medicine - UCLA Health
Pain Management • Santa Monica, CA
Ratings by platform
- WebMD and Vitals: 2.5/5 (based on 25-26 ratings) for specific pain medicine providers like Dr. Irene Wu (25-26 ratings)
What patients say
Patients praise
- Efficient and professional staff in surgical and pre-op settings
- Clean facilities
- Quick pharmacy services on-site
Common complaints
- Perceived lack of empathy and dismissive bedside manner from some providers
- Concerns regarding effective pain management strategies and communication between care teams
- Frustration with long wait times and perceived mediocrity of care
- Reports of unexpected billing fees without prior notification
In patients' words
"Her dismissive attitude and lack of empathy indicate a troubling absence of bedside manner... Additionally, I was shocked to discover that this UCLA location imposed a surprise fee of $300 without providing any prior notification or explanation."
— Patient review on WebMD/Vitals"There are many miscommunications going on with the different care teams. primary care will tell me to speak to chronic pain and chronic pain will either refer me back to primary care or tell me that I dont even need her to be seen essentially."
— Patient review on beautihost.comMore clinics in Santa Monica
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