Mental Health Treatment | Santa, Monica, California
Behavioral Health • Santa Monica, CA
Ratings by platform
- Birdeye (LifeStance): 4.3/5 (86 reviews)
- Birdeye (Mindpath Health): 4.5/5 (171 reviews)
- Birdeye (Home-LA): 4.8/5 (11 reviews)
- TherapyDB (Stella Mental Health): 4.8/5 (77 verified reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and professional clinicians
- Effective treatment for anxiety, depression, and OCD
- Convenience of telehealth options
- Welcoming and comfortable office environments
- Helpful and friendly front-office staff (in specific instances)
Common complaints
- Difficulty with administrative processes and responsiveness
- Strict or inflexible appointment policies (fees for changes/cancellations)
- Unexpected billing issues or insurance coverage problems
- Concerns regarding therapist professionalism or bedside manner
In patients' words
"My experience at Smart Brain was fantastic. I went in scared and tired of dealing with my condition. I left happier than I've ever been. Thanks to the staff! They were so caring and considerate to my needs."
— Patient testimonial for Smart Brain and Health"Zero flexibility and super rude front-office team. Charged $150 for trying to move a Monday appointment (on Friday). Tried since Friday to move an appointment with zero service / ever-changing contact numbers, making it impossible to get hold of a human being via the platform."
— Patient complaint regarding LifeStance Santa Monica via WanderlogMore clinics in Santa Monica
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