CHRISTUS St. Vincent Entrada Contenta Health Center
Urgent Care • Santa Fe, NM
Ratings by platform
- Birdeye: 4.4/5 stars (14 reviews)
- Yelp: 2.0/5 stars (14 reviews)
- Solv Health: 4.5/5 stars (3 reviews)
What patients say
Patients praise
- Positive experiences with specific doctors or medical staff reported by some patients
- Efficiency of services for some patients, including lab and imaging accessibility
Common complaints
- Poor administrative and front desk service, including rude behavior and communication issues
- Long wait times and difficulties with appointment scheduling/cancellations
- Concerns about professionalism and quality of care provided by some medical staff
- General dissatisfaction with the clinic's patient-centeredness, described by some as a "medical factory"
In patients' words
"Doctors and Nurses are mediocre, Registration is the worst. Christus is a medical factory, no respect to the individual needs. Front workers do not have any kindness or respectful attitude."
— Yelp review"The staff here are so bad that I've all together stopped being a patient of Christus St. Vincent. both urgent cares I've gone to have been anything BUT helpful and same with the hospital, the staff are SO rude it's as if no one ever taught them manors or the fact that they are providing customer service..."
— Uscompanies.net review"The provider, Juan Gonzales, thoroughly and kindly addressed my problem. I was able to get labs and imaging I needed with minimal wait at the same complex."
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