Welcome to FYZICAL Capitola
Physical Therapy • Santa Cruz, CA
Ratings by platform
- Birdeye (Aggregated): 4.9 out of 5 stars (104 reviews)
What patients say
Patients praise
- knowledgeable and skilled therapists providing effective treatment
- personalized 1:1 patient care and attention
- clean and well-maintained facility environment
- supportive and encouraging staff members helping patients reach recovery goals
Common complaints
- reports of unprofessional office staff or poor customer service
- instances of long wait times for appointments
- occasional frustration regarding administrative or billing communication
In patients' words
"Professional, kind physical therapist, aides, and office staff. Clean, bright work room and consult rooms. Will definitely use again as needed."
— Patient review on Birdeye"Can't speak for the rest of the staff but Maria (front office) was not very professional and had poor customer service skills. I waited 1.5 months to get an appointment and she made me feel like I..."
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