Pediatrics - Dignity Health Medical Group - Capitola, CA
Pediatrics • Santa Cruz, CA
Ratings by platform
- Yelp (for Urgent Care): 3.7 out of 5 stars (87 reviews)
- Yelp (for Urgent Care): 4.7 out of 5 stars (3 reviews)
What patients say
Patients praise
- praise for specific pediatric providers and staff members
- competent and compassionate clinical care reported by some patients
- convenient services such as virtual visits and same-day availability for some needs
Common complaints
- difficulties with appointment scheduling and long wait times
- complaints regarding administrative and billing processes
- inconsistent customer service and front desk experiences
- some perceptions of poor care quality
In patients' words
"We LOVE Shelley Wong, NP! We have seen a number of pediatric providers over the years and Shelley is the first provider we really love."
— Yelp review"Sometimes the capitola office is a little hard to work with as far as getting an appointment last minute when you really need it, but the aptos office is more then accommodating."
— Unilocal review"Billing here is an absolute nightmare. First, I was billed $500 (after insurance) for a new patient visit..."
— Birdeye reviewMore clinics in Santa Cruz
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