Dignity Health Medical Group - Dominican Oncology & Hematology
Oncology • Santa Cruz, CA
Ratings by platform
- Birdeye (Aggregated from Google): 1.8/5 (6 reviews)
- Vitals (Specific to Dr. Raina M. Ferzoco): 4.8/5 (9 reviews)
- Birdeye (Aggregated from Google): 3.0/5 (8 reviews)
What patients say
Patients praise
- Physicians described as professional, knowledgeable, and caring
- Staff praised for being efficient and friendly upon arrival
- Appreciation for clear communication and collaborative care approaches
- Emphasis on comprehensive, patient-centered oncology support
Common complaints
- Difficulties and delays in scheduling appointments
- Issues with billing transparency and unexpected charges
- Instances of appointments being cancelled on short notice by the provider
- Concerns regarding being dismissed or not listened to by certain physicians
In patients' words
"I'm super impressed with Dr. Ferzoco and the staff at this office... they manage to maintain a light and friendly atmosphere that's super efficient."
— ScoreDoc review"Billing here is an absolute nightmare... none of this was made transparent before the appointment."
— Birdeye review"They are unreliable here and i don't recommend it. If you want to wait forever to get an appointment and just have them cancel on you then feel free."
— Birdeye review"Dr. Ferzoco is a great hematologist-oncologist, and also a warmly engaged human being. I trust her medical opinions, and she always answers my questions without patronizing me."
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