Holistic & Integrative Medicine | Services
Integrative Medicine • Santa Cruz, CA
Ratings by platform
- Unilocal: 4.8/5 stars (16 reviews)
- Yahoo Local: 4.0/5 stars (49 reviews)
- Vitals: Not explicitly averaged but mixed/positive ratings (10 ratings with 7 written reviews)
What patients say
Patients praise
- Highly knowledgeable and professional practitioners
- Empathetic, holistic, and patient-centered care approach
- Successful outcomes for complex health issues
- Effective communication and genuine attentiveness by many providers
- Welcoming and calm office environments
Common complaints
- Issues with wait times and clinic punctuality
- Perceived lack of attentiveness or organization by some providers
- Dissatisfaction with customer service/reception staff
- High costs and insurance non-acceptance reported by some patients
- Experiences that did not meet expectations despite overall positive trends
In patients' words
"Dr. Rachel Abrams was the 1st person in 50 years of health issues to ask me very basic questions and used the answers to put together a jigsaw puzzle of my health issues."
— Vitals Review"Poor service - had to wait way too long, then she forgot what she was doing and no memory of the chief complaint."
— LocalityBiz Review"The woman who answers the phone was rude and unhelpful when I was inquiring on the services provided here."
— Yahoo Local ReviewMore clinics in Santa Cruz
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