Santa Cruz Clinic - Five Branches University
Acupuncture • Santa Cruz, CA
Ratings by platform
- Yelp (via MapQuest): Approx. 4.5/5 stars (38 reviews)
What patients say
Patients praise
- Effective for pain management and chronic conditions
- High satisfaction with staff kindness and professionalism
- Supportive environment for students and patients alike
- Accessible community resource for low-income patients (including Medi-Cal)
Common complaints
- Complaints regarding perceived bias and lack of inclusivity towards people of color
- Reports of ineffective treatment or worsening pain in isolated cases
- Mixed feedback on practitioner experience levels (students vs. seasoned professionals)
In patients' words
"I've had wonderful, life-changing visits with the staff at Five Branches. Following intestinal surgery for cancer in 2012, I started going initially for grief. The treatments were incredibly..."
— Yelp user review via MapQuest"They are Bias and very selective of their clients people of Color don't bother there are some practitioners there are good some not so much they don't come out of the office to greet you very..."
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