Santa Barbara, CA Cardiologists | Sutter Health Doctors
Cardiology • Santa Barbara, CA
Ratings by platform
- Better Business Bureau (BBB): Not rated (insufficient information) (N/A (BBB profile))
- Better Business Bureau (BBB) - Aggregated for broader Sutter Health organization: 1.07/5 (Average) (Based on customer reviews on the BBB platform)
What patients say
Patients praise
- Patients have reported positive experiences with individual doctors and clinicians, describing them as tentative and caring despite organizational frustrations
- Access to a broader network of integrated health resources through the Sutter Health system
Common complaints
- Billing errors and confusion, particularly surrounding the transition from Sansum Clinic to Sutter Health systems
- Concerns about high costs for visits and registration
- Reports of long wait times for appointments and scheduling difficulties
- General administrative frustrations regarding insurance verification and pre-authorization processes
In patients' words
"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance and just assumed that they would not have to do pre authorization. ... Sutter refused to submit this and now we are out thousands of dollars."
— BBB Customer Review"This review is not about the Doctors, all that I have seen have been a tentative and caring."
— BBB Customer Review"When Sansum Clinic teams were loading future appointments into My Health Online, there was a glitch in which some patients received incorrect billing estimates by email last week."
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