UCI Health Family Health Center — Santa Ana | Orange County, CA
Women's Health • Santa Ana, CA
Ratings by platform
- Google Maps: 3.2/5 (on Google Maps) (Cited as 973,116 reviews (highly suspect data))
What patients say
Patients praise
- Specific providers are described as professional, informative, and amazing
- Appreciation for the availability of walk-in care, although some patients report negative experiences with it
Common complaints
- Long wait times, including for appointments and walk-ins
- Poor customer service and rude staff interactions
- Difficulty scheduling appointments or reaching the clinic by phone
- Concerns regarding administrative processes like authorization requests and check-in procedures
- Dissatisfaction with the waiting area environment
In patients' words
"I’m a pregnant patient of Dr. Lopez and overall very satisfied with her care and the UCI experience... [but] there seriously need to be some rules in the waiting area... Basic manners and respect should be enforced."
— LocalityBiz review"I have had Dr. Danny Ngo and he has been amazing. I have seen him 3-4 times already so far this year. I know he is a resident and I hope he doesn't leave UCI."
— MapQuest review"UCI Family Health Center as a whole is a shit show. The student Drs will fuck up your orders. The Auth department doesnt give a fuck about your auth requests."
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