Behavioral Health Services | Orange County California
Psychiatry • Santa Ana, CA
Ratings by platform
- Wavecrest Behavioral Health: 4.9/5 stars (61 reviews)
- Sensible Care: 3.2/5 stars (58 reviews)
- La Vida Counseling Center: 4.2/5 stars (15 reviews)
- Santa Ana Comprehensive Treatment Center: 2.4/5 stars (10 reviews)
What patients say
Patients praise
- Compassionate and dedicated counselors or therapy staff
- Effective, life-changing, or recovery-oriented treatment programs
- Helpful and professional support with administrative/filing tasks
- Clean facilities and convenient access for some locations
- Comprehensive approach including individual, group, and integrated care
Common complaints
- Long wait times and slow service
- Perceived lack of professional, caring, or attentive staff
- Concerns regarding poor communication and high employee turnover rates
- Frustration with facility maintenance and aesthetics
- Inadequate assistance with navigation or patient rights information
In patients' words
"The compassion and genuine sincerity I'd the counselors was a strength of the facility. ... The staff are really good people but it looks like the company takes very little pride in how the facility looks."
— Best-rehabs (Phoenix House)"One man was yelling for a bus pass. Slow as molasses. i waited 1.5 hours after my appt time.. are you understaffed, underfunded, or careless?"
— Yelp (Behavioral Health Care - County of Orange)"The WORST at communication which now makes sense as to why they have a very high constant turn-over rate with therapists and other employees."
— Birdeye (Sensible Care)More clinics in Santa Ana
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