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Our Santa Ana (Warner Ave) Urgent Care Center in CA

Occupational HealthSanta Ana, CA

★★★★☆3.7/539 reviews across 1 platforms

Ratings by platform

  • UrgentCareMap: 3.7/5 stars (39 (on UrgentCareMap))
  • Birdeye: Not explicitly aggregated, but high volume of feedback (553 reviews)

What patients say

Patients praise

  • Some staff described as friendly and professional
  • Efficiency in specific processes such as DOT testing or blood draws
  • Fast and professional service reported by some patients for simple visits
  • Appreciation for staff effort during busy times

Common complaints

  • Extended wait times (sometimes lasting several hours)
  • Concerns regarding staff rudeness or unprofessionalism
  • Difficulties with administrative/clerical tasks and systems
  • Perceived lack of thoroughness in medical examinations
  • Frustration with billing processes and pharmacy prescriptions

In patients' words

"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."

Birdeye User Review

"Staff very friendly. Excellent wait time as a walk in. Gentle for my blood draw."

Loc8NearMe User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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