Behavioral Health Services | Orange County California
Mental Health • Santa Ana, CA
Ratings by platform
- Recovery.com: 3.9/5 stars (34 reviews (Anaheim location))
What patients say
Patients praise
- Positive outcomes in individual therapy programs
- Appreciation for compassionate and skilled clinical staff at private facilities
- Supportive and safe environments in residential settings
- Helpful role of counseling in personal recovery journeys
Common complaints
- Dissatisfaction with intake and crisis assessment procedures
- Difficulty with appointment scheduling and communication reminders
- Concerns regarding billing practices and insurance coverage transparency
- Perceived lack of advocacy for clients with chronic mental health issues
In patients' words
"A nurse came out to do an assessment and she was incompetent when it came to crisis interventions... She was patronizing when I was clearly getting anxious... This facility needs to provide better training to their healthcare professionals."
— LocalityBiz review"Their staff is second to none, the care is absolutely extraordinary, and the accommodations were wonderful. Felt safe, secure, and seen throughout my treatment."
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