Sanford Urgent Care Clinic
Urgent Care • Sanford, FL
Ratings by platform
- Solv (AFC Urgent Care): 4.9/5 (762)
- Solv (Rapid Family Medicine & Urgent Care): 4.7/5 (49)
- Birdeye (FastMed Urgent Care): 4.2/5 (1,323)
- Birdeye (Firsthealth Convenient Care): 4.0/5 (83)
What patients say
Patients praise
- Efficient, fast, or timely service in some instances
- Friendly, thorough, and caring staff and physicians
- Ease of scheduling and check-in processes
- Clean and well-maintained facilities
Common complaints
- Difficulties reaching staff via phone and unreturned calls
- Long wait times and delays in care
- Perceived lack of empathy or poor bedside manner from providers
- Concerns regarding billing practices, including high costs and unexpected charges
- Dissatisfaction with the accuracy of diagnosis or treatment protocols
In patients' words
"I was a walking in and got seen right away. Nurse and doctor were thorough and explained everything to me very good. Highly recommend this facility."
— Solv (AFC Urgent Care)"Phones hardly answered. They don't return phone calls. They take forever to refill meds and then I put in a transfer to another drs office and signed a release to go to a new Dr and they haven't done it yet."
— Solv (Rapid Family Medicine & Urgent Care)"Sanford Health Bills Incorrectly and Excessively for an Urgent Care Visit."
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