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HCA Florida Lake Monroe Internal Medicine

Primary Care • Sanford, FL

What patients say

Patients praise

  • Physicians are frequently described as kind, patient, and good listeners
  • Effective diagnostic skills and thorough care reported by patients
  • Staff often praised for professionalism and helpfulness in resolving issues
  • Some practices noted for being accommodating to patients without insurance

Common complaints

  • Billing issues and unexpected fees
  • Administrative errors or misunderstandings regarding insurance coverage
  • Disappointing experiences at specific practices related to patient billing policies

In patients' words

"The staff here and Dr. Pacheco made sure I was heard and got me taken care of. I showed up and dumped a year's worth of stress and unsolved medical issues on all of them and they stood up and helped get me where I needed to be."

— LocalityBiz review of Dr. Pacheco

"Dr. Gibilaro has been my physician for over 3 years. She has never fit the mold of a typical doctor. She is completely down to earth, kind, empathetic and truly listens to the patient."

— Promallu review of Sanford Family Care Center

"I had a very disappointing experience during my first visit with Dr. Tejas Patel for my annual check-up... I was later billed $80 specifically for the new patient fee they had promised to waive."

— Birdeye review of Sanford Internal Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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