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FirstHealth Primary Care Sanford, NC | Family Medicine

Primary CareSanford, NC

★★★☆☆3.3/524 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.3 out of 5 stars (24 reviews on Birdeye)
  • BusinessYab: Variable (positive and negative) (31 reviews mentioned)

What patients say

Patients praise

  • Pleasant and professional staff members
  • Doctors who take time to listen to concerns
  • Effective MyChart communication for some patients
  • Well-organized office environment for some experiences

Common complaints

  • Issues with staff responsiveness and bedside manner
  • Difficulty securing timely or same-day appointments
  • Concerns regarding misdiagnosis or inappropriate treatment plans
  • Billing transparency and unexpected charges
  • Perceived lack of thoroughness in patient assessments

In patients' words

"Dr. J is one of the best doctors I’ve been to. She takes her time with you and I never feel rushed during my visits. The office is always quick during check in and is well organized."

BusinessYab review

"This place was awful. ... Kelli Tillman, the Nurse Practitioner over there was not good at all. She refused treatment for a chronic condition ... and when my Husband had a painful gout flare up, she discharged us instead of treating him."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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