
1411 - 1413 Greenway Court, Sanford | Pinehurst Medical Clinic
Primary Care • Sanford, NC
Ratings by platform
- Birdeye: 4.7/5 (563)
- BusinessYab (Endocrinology): Not explicitly provided as a numerical average, but generally positive feedback (5)
What patients say
Patients praise
- Professional, friendly, and compassionate healthcare providers and staff
- Thorough communication and detailed explanations of medical conditions and treatment plans
- Efficient check-in processes for many patients
- Personalized approach to patient care and relationship building
- High competence in managing complex conditions like endocrinology and diabetes
Common complaints
- Occasional delays or inconsistencies in prescription refills or pharmacy communication
- Some mentions of wait times for providers after scheduled appointments
- Occasional challenges with virtual consultation audio clarity
- Concerns about communication regarding safety protocols (e.g., during COVID-19 pandemic)
In patients' words
"Madison was completely genuinely concerned regarding my well-being. She listened attentively to my every concern and not once did she cut in... Madison answered my questions to my complete satisfaction."
— BusinessYab user review"Dr. Norman and her staff were remarkable... They were on the spot waiting for my husband who was the closes to get him there. Thank you for your awesome care."
— Birdeye user review"Patients consistently praise Madison Cobb for her extensive knowledge, clear explanations, and compassionate bedside manner, leaving clients feeling well-informed and cared for."
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