High-Quality Urgent Care Services in Sandusky, OH
Emergency Medicine • Sandusky, OH
Ratings by platform
- Birdeye (NOMS Urgent Care): 3.7 out of 5 stars (58 reviews) (58 reviews)
- Solv (Firelands Regional Medical Center QuickCare): 1.0 out of 5 stars (1 review)
- Solv (Firelands Physician Group Urgent Care): 5.0 out of 5 stars (1 review)
- Yelp (via MapQuest): 2.5 stars (based on Yelp/MapQuest data) (Multiple reviews mentioned)
What patients say
Patients praise
- Some patients report prompt and efficient service with little wait time
- Instances of professional and thorough care from specific clinicians mentioned in positive reviews
- Warm and welcoming atmosphere noted by some visitors
Common complaints
- Complaints regarding patients being turned away before closing times
- Concerns about perceived unfriendliness and poor bedside manner of certain staff members
- Issues with treatment triage, specifically being referred to the ER for wounds that patients felt could have been handled on-site
- Frustration regarding insurance/payment requirements and billing experiences
In patients' words
"Great care and so helpful taking care of a leg wound. They listened to us and can't say enough about how professional and caring they were."
— Birdeye (NOMS Urgent Care)"This place is a joke turn patients away so they can sit in an empty office and get paid to do nothing! You didn’t even see me so how do you know you cannot treat me?"
— LocalityBiz (Firelands Urgent Care)"These reviews are terrible? Idk why because I had a very good experience both times I went here over the last 6 months they took good care of me and I felt heard"
— MapQuest (Firelands Physician Group Urgent Care)More clinics in Sandusky
Emergency Department
Patients praise: Recognized for overall patient experience, including receiving Healthgrades Outstanding Patient Experience Awards · Generally positive ratings for nursing and doctor communication in aggregate surveys.
Emergency Departments
Patients praise: Professional and friendly staff in some departments · Efficient care and quick service for some patients.
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Thomas Felter, MD | Pain Management | Sandusky and ...
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