Women's & Reproductive Health | Ballad Health
Women's Health • San Simeon, CA
Ratings by platform
- Birdeye: 1.7 out of 5 stars (Corporate Offices/General) (86 reviews)
- ABA Navigator: 3.2 out of 5 stars (Behavioral Health) (N/A)
- Birdeye: 3.5 out of 5 stars (Pain Management) (57 reviews)
- Birdeye: 4.8 out of 5 stars (Heart Institute) (93 reviews)
What patients say
Patients praise
- Some individual providers receive high praise for respectful care and listening skills
- Occasional positive experiences with specific clinics and therapy staff
Common complaints
- Billing issues, including unexpected charges and billing discrepancies
- Difficulty reaching customer service or billing departments
- Frustration with the Ballad Health patient portal/app functionality
- Patient complaints regarding lack of follow-up from providers
- Reports of impersonal, rude, or dismissive staff interactions
- Long wait times for appointments and scheduling difficulties
In patients' words
"The doctors don't listen and enjoys treating people like lab rats... The tone in the receptionist voice 'oh I understand' sounds so fake."
— ABA Navigator (Behavioral Health patient)"One visit nets you six different bills from six different places, when you just went to one."
— JustUseApp (Patient review)"I have always been treated with the utmost respect by all the staff at the pain management clinic. Everyone has always been ready to answer any questions that I had."
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