Concierge Medicine at Sutter Health
Concierge Medicine • San Simeon, CA
Ratings by platform
- Sutter Health Provider Finder: Concierge physicians often carry high individual ratings (e.g., 4.9-5/5 on provider pages) (Varies by physician (e.g., 58-142 reviews))
- BBB, Trustpilot, Yelp, PissedConsumer: General system reviews are frequently low (often 1-2 stars) (Varies by platform)
What patients say
Patients praise
- Concierge medicine programs praised for providing personalized care and more time with physicians
- Specific medical staff and nurses noted for excellent bedside manner and efficient focus
Common complaints
- Long wait times and difficulty scheduling appointments
- Poor administrative communication and billing department issues
- Staff and customer service seen as unresponsive or unhelpful in some contexts
- Lack of privacy in some hospital settings
In patients' words
"The referral network that supposedly handles referrals never calls, there are six month delays getting an appointment with a specialist... Steer clear."
— Better Business Bureau review"Sutter nurses on ER were 10s in bedside manner and amazing efficient focus on medically addressing us."
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