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Behavioral Health

PsychiatrySan Rafael, CA

★★★★☆3.7/587 reviews across 2 platforms

Ratings by platform

  • Bayside Marin Treatment Center: 3.7-3.9 out of 5 stars (65-182 reviews)
  • Paradigm Treatment – San Rafael: 3.27 out of 5 stars (22 reviews)

What patients say

Patients praise

  • Dedicated, empathetic, and effective clinical staff and therapists
  • Evidence-based treatment programs
  • Transformative recovery experiences for some patients
  • Supportive and professional environments at certain centers

Common complaints

  • Inconsistent or poor management of facilities (e.g., maintenance issues)
  • Difficulty with administrative communication, including unresponsiveness and inability to reach staff
  • Inconsistent care and staffing turnover issues
  • Dissatisfaction with treatment approaches or perceived lack of expertise
  • Concerns regarding high costs relative to service quality

In patients' words

"The therapists were great and helped me in so many ways, but the rest of the staff don’t do a very good job at running the place."

LocalityBiz review for Paradigm Treatment - San Rafael

"I found the San Rafael Mental Health Department incompetent! ... Kaiser is NOT prepared to deal with someone who is struggling in a meaningful way."

LocalityBiz review for Kaiser Permanente San Rafael Psychiatry and Addiction Medicine Services

"Rosebay gave me a new beginning, I could not be more grateful for the all the staff and techs, they care deeply and are some of the most empathic people I’ve met. 10/10!"

Rosebay Behavioral Health client testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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