Harbor Community Clinic - HCAI

Patients praise

• Physicians and medical staff described as knowledgeable, caring, and attentive
• Professional and thorough clinical care
• Helpful text reminders for appointments
• Appreciation for the clinic's mission to serve the community regardless of ability to pay

Common complaints

• Long wait times and slow service even with appointments
• Perceived lack of care or attention from administrative/front-desk staff
• Challenges with walk-in appointment availability and gatekeeping policies
• Concerns regarding administrative errors and communication delays for referrals