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Doctor's Clinic in Torrance, California

EndocrinologySan Pedro, CA

★★★☆☆3.3/5863 reviews across 5 platforms

Ratings by platform

  • Birdeye (Kaiser Permanente Torrance): 4.2/5 (155)
  • Birdeye (Torrance Family & Urgent Care - Closed): 3.4/5 (5)
  • Birdeye (Nicole Alexander-Spencer, MD): 4.7/5 (89)
  • Birdeye (UCLA Health Torrance Peninsula): 3.2/5 (6)
  • Yelp (Providence Little Company of Mary Torrance): 2.8/5 (608)

What patients say

Patients praise

  • Competence and clinical knowledge of providers
  • Kindness and attentiveness of nursing staff and some physicians
  • Thoroughness in care for long-term patients
  • Accessibility for urgent or walk-in needs in some instances

Common complaints

  • Long wait times and scheduling difficulties
  • Rudeness, dismissiveness, or lack of empathy from office staff
  • Challenges with billing transparency and unexpected costs
  • Concerns about bedside manner and communication with doctors
  • Issues with office organization and follow-up on results

In patients' words

"His staff, on the other hand, is rude, dismissive and often provide incorrect information. And since they have switched to a larger company/entity, there’s no one in the office to speak to about their incompetence."

Patient review of Dr. Eric M. Feit

"However, I do have a major complaint with her office's billing and ability to clarify what could be charged as an extra cost during a routine physical exam."

Patient review of Dr. Janet H Lee, DO

"Very disorganized. Can easily be waiting 2 hours even with an appointment. Rude and incompetent staff."

Patient review of Kaiser Permanente Torrance Medical Offices

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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