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Concierge Doctors in San Marino, CA - NextMD logo

Concierge Doctors in San Marino, CA - NextMD

Internal Medicine • San Marino, CA

★☆☆☆☆1.3/57 reviews across 1 platform

Ratings by platform

  • Webwiki: 1.3/5 (7 reviews)

What patients say

Patients praise

  • NextMD.ai serves as a directory platform to help patients discover and compare concierge and direct primary care (DPC) physicians.
  • The directory provides transparent information on membership pricing, doctor credentials, and practice philosophy.
  • Specific local practices, such as ECA M.D. Inc. in San Marino, are highlighted on the directory for offering personalized, unhurried appointments.

Common complaints

  • Users have reported significant technical issues with the NextMD patient portal, including inability to log in, password reset failures, and website outages.
  • Patients have expressed frustration over the lack of accessible customer support or help lines for the portal software.
  • Some users have noted that medical records or reports are not properly displaying or accessible within the portal.

In patients' words

"I can't login. I can't reset my password. This app is terrible."

— Webwiki user review

"The website will go down on your, when you call you get put on hold by a computer which then hangs up on you."

— Webwiki user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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