San Marcos Treatment Center | Mental Health Facility San ...
Behavioral Health • San Marcos, TX
Ratings by platform
- Glassdoor: 2.8 out of 5 stars (employee rating) (101 reviews)
- Indeed: 2.5 out of 5 stars (overall rating) (90 reviews)
- Yelp: Positive experience mentioned (Not specified in provided snippet)
What patients say
Patients praise
- Some reviewers/visitors report positive progress and overall good experience for their child/patient
- Some sources describe structured, de-escalation-focused programming and staff/rights processes (from older feature/visit content)
- Cenikor location page includes a positive recovery experience
Common complaints
- Reports of poor/abusive treatment, including physical aggression, threats, and staff not intervening effectively
- Concerns about cleanliness/bugs and overall living conditions
- Negative perceptions of staff quality/therapy impact and perceived lack of adequate therapy follow-up
- Workplace complaints (employee reviews) about understaffing, multiple units, and declining patient care
In patients' words
"“I’ve had to go through even more therapy because of the trauma I’ve been through here and the abuse I’ve received… some of the staff got physical with patients sometimes.”"
— findrehabcenters.org (review excerpt)"“Overall rating 2.5 Based on 90 reviews … is understaffed and expected to work multiple units without compensation. The quality of patient care plummeted.”"
— Indeed (working at San Marcos Treatment Center: 90 reviews)"“We had a great experience here with our 13 year old son… the progress he made is still sticking.”"
— Yelp (review highlight)"“San Marcos was like a complete flip, they had black mold on the walls and air vents in the cafeteria, the showers were usually disgusting…”"
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