Concentra
Occupational Medicine • San Leandro, CA
Ratings by platform
- Yahoo Local: 1.5 (205 reviews)
- Solv Health: 1.5/5 (104 reviews)
- Solv Health (alt listing): 1.5 (36 reviews)
- Yelp: 1.5 (204 reviews)
- Bay Area Consumers' Checkbook (4 reviews)
What patients say
Patients praise
- Some patients report staff being polite/professional and efficient rooming/exams
- Occasional mentions that wait times were reasonable and that results/paperwork could be handled the same day
Common complaints
- Very low overall ratings on multiple platforms
- Long waits/time issues and appointment scheduling problems
- Negative experiences with front office staff/customer service and communication/attitude
- Concerns about provider focus on administrative/work status rather than medical help
In patients' words
"“Poor customer service, staff just chat, laugh loud and check their phones in the back while patients wait for a long time to get service.”"
— Yelp review excerpt"“Waited 3 hours waiting after I was told to show up 20 minutes early. There has to be a better schedule system in place.”"
— LocalityBiz review excerptMore clinics in San Leandro
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