Neurology at San Leandro Medical Center
Neurology • San Leandro, CA
Ratings by platform
- WebMD (Dr. Han Lee): 3.5 out of 5 (9 ratings)
- WebMD (Dr. Stephanie Norton): 3.0 out of 5 (5 ratings)
- Healthgrades (Facility-wide): 70% (Patient Experience Rating)
What patients say
Patients praise
- Some patients report positive, thorough, and knowledgeable experiences with individual neurologists
- General hospital facility staff noted as professional, pleasant, and welcoming in some reviews
- Overall hospital facility patient experience ratings generally align with or exceed national averages in some metrics
Common complaints
- Reports of condescending or rude bedside manner from some neurologists
- Concerns about lack of empathy and not feeling respected during appointments
- Difficulties with scheduling appointments and communication challenges
- Perception of rushed visits and inadequate listening to patient concerns
In patients' words
"Beware She will accuse you of faking your pain or it being all in your head … if you’re one of the unlucky ones she will yell at you."
— WebMD Patient Review for Dr. Stephanie Norton"Dr. Norton is very knowledgeable, patient, and thorough in her work. My family and I very much appreciate her time and effort."
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