Primary Care at San Juan Capistrano Medical Offices
Urgent Care • San Juan Capistrano, CA
Ratings by platform
- Birdeye: 4 out of 5 stars (72 reviews)
- Yelp: 3.2 out of 5 stars (64 reviews)
What patients say
Patients praise
- Generally short wait times for labs and appointments
- Friendly, competent, and professional staff and physicians
- Efficient and clean facility environment
- Convenient location and parking
- Comprehensive, integrated care approach
Common complaints
- Serious allegations of diagnostic failure in a specific case
- Occasional reports of uncaring or incompetent nursing staff
- Mixed reviews regarding receptionist friendliness
- Concerns about wait times despite generally fast service mentioned elsewhere
In patients' words
"Dr. Jeff Tracy is as on time as his friendly manner allows for; thorough examination and charting; genial manner and sincere care about my health make the appointment a pleasure."
— Birdeye Review"Dr. Wong failed after six appointments to diagnosis my husband’s cancer... The devastation of our lost is immeasurable."
— Unilocal Review"I love Kaiser! I am pretty sure I have never waited more than 10 minutes for any appointment or blood drawing (no appointment). Everyone is exceptionally friendly."
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