MemorialCare Urgent Care - San Juan Capistrano
Urgent Care • San Juan Capistrano, CA
Ratings by platform
- Yelp (via Apple Maps): 3.3/5 (53 reviews on Yelp)
What patients say
Patients praise
- Clean and modern facility ambiance
- Efficient and professional medical staff and doctors
- Ability to make online appointments/reservations via MyChart
- Thorough and compassionate patient care
- Convenient location and free parking
Common complaints
- Longer wait times at times
- Reports of staff appearing stern or uncaring
- Limited availability of certain diagnostic services (like X-ray/labs) after certain hours
- Occasional frustration with medical decisions or prescribed treatments
In patients' words
"The facility ambiance was very clean & modern. The wait-time was less than 30mins, which was good. However the healthcare staff were somewhat stern and borderline uncaring. No meds were prescribed UNTIL i asked for them specifically. The Lab&X-ray were not available after 4pm unfortunately."
— LocalityBiz user review"From beginning to end, a very comforting experience... I felt as though all were very concerned for my care."
— Medicals-Health user review"Well maintained facility & Great Staff. Professional & Courteous!"
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