Behavioral health urgent care (BHUC) - Behavioral Health Services
Psychiatry • San Jose, CA
Ratings by platform
- Birdeye (Santa Clara County Behavioral Health Services): 1.3/5 stars (14 reviews)
- Birdeye (San Jose Behavioral Health): 2.0/5 stars (317 reviews)
What patients say
Patients praise
- Some staff members are perceived as helpful and friendly
- Bonding experiences with peers in inpatient settings
- Care perceived as beneficial by some for acute treatment
Common complaints
- Difficulties in scheduling appointments or reaching staff
- Perceived lack of effective crisis intervention or redirection without service
- Issues with medication management, including refill delays
- Challenges in accessing specialists and inconsistent quality of care
- Patients feeling treated with disrespect or like criminals
In patients' words
"Absolutely useless service full of employees whose only goal is to redirect you endlessly without actually offering service of any kind."
— Birdeye review"I've had a doctor 'punish me for being late by threatening to lower my medication (And eventually did!)... I'm waiting 4 days to get a prescription refilled and the doctor has disappeared!"
— Wanderlog review"This place is good for an acute treatment for issues faced. They gave decent care and I really enjoyed talking with the staff. They were super helpful."
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