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Gastroenterologists in San Jose, CA

Digestive HealthSan Jose, CA

★★★★★4.8/5593 reviews across 5 platforms

Ratings by platform

  • US News/Various: 5/5 (282 ratings) (282 ratings)
  • Birdeye: 4.9/5 (272 ratings) (272 ratings)
  • WebMD: 5.0 (25 ratings) (25 ratings)
  • Healthgrades: 4.7/5 (7 ratings) (7 ratings)
  • Healthgrades: 3.3/5 (11 ratings) (11 ratings)
  • Medical News Today/Healthgrades: 3.0/5 (21 ratings) (21 ratings)

What patients say

Patients praise

  • high level of medical knowledge and expertise
  • clear communication of treatment plans
  • caring, compassionate, and attentive bedside manner
  • effective diagnostic procedures and outcomes

Common complaints

  • rude, incompetent, or unresponsive office staff
  • poor communication and scheduling difficulties
  • perceived doctor ego or lack of bedside manner in specific instances

In patients' words

"Dr. Nguyen is the real deal. I could tell immediately since I have been doing my research regarding my condition... It was such a fresh air compared to the other 4 Gastros I have had who seemed to be out of their league..."

WebMD Review of Dr. Michelle Nguyen

"Stay far away from Dr. Balaa. His staff is rude and incompetent... The doctor has a huge ego... If something does go wrong, he blames the patient."

Healthgrades Review of Dr. Marwan Balaa

"Dr. Shieh is an excellent physician; however, my experience with her office staff has been very disappointing. The staff have been consistently unresponsive, discourteous, and careless..."

Birdeye Review of Dr. Eugenie Shieh

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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Patients praise: compassionate, attentive, and caring demeanor · knowledgeable and thorough medical expertise.

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