South Bay Allergy and Asthma Group
Allergy & Immunology • San Jose, CA
Ratings by platform
- Birdeye (aggregated): 4.5/5 (143 reviews)
- Apple Maps (Yelp data): 4.0/5 (77 reviews)
- Healthgrades: 1.0/5 (1 review)
What patients say
Patients praise
- Highly knowledgeable, skilled, and professional medical staff (doctors)
- Effective treatment plans that improve patient conditions (e.g., relief from allergies)
- Thorough, patient, and attentive care during consultations
Common complaints
- Difficult or rude interactions with administrative and front desk staff
- Frustration regarding billing transparency, unexpected costs, and insurance handling
- Difficulty reaching the office via phone and issues with appointment scheduling/follow-up communication
- Long wait times for appointments to begin
In patients' words
"Nelson are two of the most knowledgable, wonderful and resourceful doctors I've ever had."
— Yelp Review"I've been coming to South Bay Allergy since 2021 and have always had a great experience with Dr. Zhang. The doctors are decent--but the front desk and billing staff make every visit stressful."
— Apple Maps/Yelp Review"They really should have clearly told me about the cost of tests that are being run or their consultation charges upfront... I now have a bill of $1600 to pay where tests were repeated without telling me I’ll be charged again."
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