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San Gabriel Family Optometry

Optometry • San Gabriel, CA

★★★★☆3.8/5163 reviews across 2 platforms

Ratings by platform

  • Promallu (Eye Care Optometry of San Gabriel): 4.5/5 (46 reviews)
  • Yahoo Local (Eye on Design Optometry): 3.5/5 (117 reviews)

What patients say

Patients praise

  • Doctors described as professional, thorough, and knowledgeable
  • Helpful and patient clinical staff in specific instances
  • Effective and clear explanations of eye conditions and treatments
  • Positive experiences with exam efficiency and appointment scheduling

Common complaints

  • Inconsistent or poor staff customer service/attitude
  • Confusion or discrepancies regarding insurance coverage and costs
  • Product quality issues with glasses/frames

In patients' words

"Look no further for a quality ophthalmologist experience and I am so thankful and appreciative with the care I received from the doctor and his staff, super friendly and great team !"

— Patient review for Dr. Yi Jiang on WebMD

"WARNING!! SCAM!! I called to set up an appointment and verify they accepted my insurance. They told me the exam is free, frames were 40% off and lenses I had to pay out of pocket. I right away called my insurance to confirm this and the insurance told me all is covered, exam, lenses and frames."

— Customer review for Eye Care Optometry of San Gabriel on Promallu

"As of 20 years customer, i am very dis pointed with the service, the representative had a really bad attitude, didn't even tried to waste time to explain."

— Customer review for Eye on Design Optometry on Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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