Home — Southern California Heart Centers
Cardiology • San Gabriel, CA
Ratings by platform
- Birdeye: 2.5/5 stars (41 reviews)
- Trustburn: 1.4/5 stars (11 reviews)
What patients say
Patients praise
- High regard for the medical doctors/providers (specifically Dr. Andrew Chen and Dr. Philip Chui)
- Professional and compassionate clinical care once seen
Common complaints
- Excessive wait times (frequently cited as 2-4 hours)
- Poor administrative and scheduling practices (e.g., overbooking, rescheduling errors)
- Unprofessional or dismissive office staff
- Lack of communication/accountability regarding delays
In patients' words
"Dr. Philip Chui and his care team are nothing short of extraordinary. Dr. Chui took the time to thoroughly explain every step of the procedure... His ability to communicate with both clarity and empathy made a world of difference."
— Birdeye review"As usual with dr. offices in the area, an appointment is really not an appointment... You will end up waiting for 2 to 4 hrs past your 'appointed' time to be seen. The staff is unprofessional and non-apologetic."
— Trustburn/Unilocal reviewsMore clinics in San Gabriel
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