Women's Health | UCSF Health
Women’s Health/OB-GYN • San Francisco, CA
Ratings by platform
- Yelp (UCSF Center for Reproductive Health): 3.2/5 stars (101 reviews)
- FertilityIQ (UCSF Fertility Clinic): Not explicitly quantified, but contains mixed/critical feedback (217 reviews)
What patients say
Patients praise
- Highly skilled and compassionate medical staff and physicians
- Modern, well-maintained, and state-of-the-art facilities
- Effective clinical outcomes for many patients, particularly in complex fertility and surgical cases
- Appreciation for the personalized care and empathy shown by individual doctors and nurses
Common complaints
- Inconsistent communication from administrative staff and nursing teams causing confusion with treatment plans and medication dosages
- Difficulties with billing departments, including unresponsive staff, billing discrepancies, and errors
- Perception of impersonal care and administrative bureaucracy leading to patient frustration
- Challenges in scheduling timely appointments with specific physicians
In patients' words
"At CRH, they really put patients over stats, numbers, and money."
— UCSF Patient Story (Erica, Tuiofu, and Thalia)"Numerous patients have expressed frustration regarding inconsistent communication from administrative staff and nurses, which led to confusion regarding treatment plans... This breakdown in communication has caused significant stress."
— FindBestClinic (UCSF Center for Reproductive Health at Mission Bay)"It's [UCSF] impersonal and feels like a racket...I have had billing problems with them - sending out collections on something that I had already paid and putting a large payment into the wrong place."
— FertilityIQ (UCSF)More clinics in San Francisco
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