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Home - SFWomen's GYN Inc.

Women’s Health/OB-GYNSan Francisco, CA

★★★★☆3.5/5128 reviews across 2 platforms

Ratings by platform

  • SFWomen's GYN Inc. Website: 4.89 out of 5 (53 reviews (on official website))
  • Yelp: 2.6 out of 5 (75 reviews)

What patients say

Patients praise

  • Praise for the doctors' clinical skills, including surgical expertise
  • Some patients find the doctors to be empathetic, caring, and professional
  • Appreciation for the availability of staff speaking Mandarin and Cantonese
  • Several patients have been loyal to specific providers for many years

Common complaints

  • Reports of rude, unprofessional, or dismissive front-desk staff and nurses
  • Concerns regarding lack of cultural sensitivity toward non-Asian patients
  • Allegations of excessive or unnecessary testing/procedures recommended by doctors
  • Mixed experiences regarding communication and bedside manner, with some patients feeling unheard or scared by diagnoses

In patients' words

"Dr. Rachel Shu is an incredibly skilled clinician. In a word, she is brilliant."

Patient testimonial on SFWomen's GYN Inc. website

"I handed over the form and was waiting in the reception area when I actually heard the front-desk staff, nurses and doctors LAUGHING out loud reading my form... These weren't just giggles, they were full blown LOLs and ROFLs."

Patient review on LocalityBiz

"Dr. Rachel Shu was incredibly rude to me in our appointment and told me my IUD was displaced... After getting a second opinion from a UCSF gynecologist... I was told it wasn't displaced at all."

Patient review on OVU.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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