Urgent Care - UCSF Health
Urgent Care • San Francisco, CA
Ratings by platform
- Solv: 4.8 out of 5 (aggregated) (6,104 across aggregate profiles)
- Solv (North Beach): 4.2 out of 5 (23)
- Solv (Cole Valley): 4.4 out of 5 (57)
- Solv (Glen Park): 4.9 out of 5 (5,588)
What patients say
Patients praise
- Helpful, pleasant, and competent staff
- Clean and well-maintained facilities
- Efficient care delivery process
- Good bedside manner from providers
- Ease of booking and location convenience
Common complaints
- Issues with online scheduling and app errors
- Insurance coverage discrepancies/misinformation reported by patients
- Lack of responsiveness to follow-up inquiries via phone or text messages
In patients' words
"Woke up with a bad cough, was able to get seen before my meetings and my meds were ready for pickup at the pharmacy within the timeframe I was given. Nice clean facility with helpful staff."
— Solv (North Beach) Patient Review"It’s not the staff fault but the fact that I registered and it said it took my insurance on multiple apps and sites and then i got there and it doesn’t. It majorly wasted my time."
— Solv (North Beach) Patient Review"I was extremely stressed when I arrived due to not feeling well. The staff was amazing and very patience. I felt like they really wanted to help me find..."
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