San Fernando Health Center
Women’s Health • San Fernando, CA
Ratings by platform
- Yelp (Northeast Valley Health Corporation/San Fernando Health Center): 1.7/5 (78 reviews)
What patients say
Patients praise
- Attentive and compassionate care from specific medical staff (e.g., Dr. Aura Veliz)
- Clean and organized facility environment
- Effective and clear communication during prenatal and postnatal services
- Friendly and helpful front desk staff in certain interactions
- Convenient dental and medical services in one location
Common complaints
- Long wait times and scheduling challenges
- Unprofessional or rude staff behavior (e.g., receptionists)
- Difficulty reaching staff via phone for appointments or inquiries
- Lack of professional follow-up by some doctors
- Administrative errors regarding appointments and insurance confirmations
In patients' words
"Never imagined I would have had the worst experience I’ve ever had at a facility in Los Angeles; awful customer service and staff."
— Medical Clinic Review Site"Dr. Aura Veliz is amazing! I came here for prenatal care after I had miscarried two babies. I was nervous and scared but Aura was so reassuring and very supportive."
— San Fernando Community Health Center Testimonials Page"SFCHC Dental Department is The BEST Facility…I will Continue to go there and DEFINITELY recommend this Facility to my friends and family."
— San Fernando Community Health Center WebsiteMore clinics in San Fernando
San Fernando Community Health Center
Patients praise: Compassionate, supportive, and knowledgeable care from specific providers (e.g., Nurse Practitioner Aura) · Helpful and caring medical assistants and some reception staff.
San Fernando Community Health Center
Patients praise: Holistic, patient-centered approach to mental and physical health · Staff dedication to supporting underserved and low-income populations.
San Fernando Community Health Center
Patients praise: attentive and compassionate staff · high-quality prenatal and postnatal care.
San Fernando Medical Center
Patients praise: Friendly, professional staff and welcoming experience · Doctors perceived as thorough, attentive, and good communicators.
San Fernando Health Center
Patients praise: Supportive/compassionate prenatal care and reassurance (including positive comments about a specific clinician) · High patient satisfaction overall (strong average rating and many reviews).
Comprehensive Community Health Centers (CCHC)
Patients praise: attentive and compassionate staff · professional medical care.
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