UC San Diego Health
Endocrinology • San Diego, CA
What patients say
Patients praise
- Professionalism and expertise of certain providers
- Effective management of complex conditions (e.g., blood sugar management during critical care)
- Friendly staff interactions reported by some patients
Common complaints
- Difficulty reaching staff or scheduling appointments (long wait times, hard to speak to humans)
- Frustrating or confusing billing/administrative processes
- Concerns regarding bedside manner (e.g., reports of dismissive or shaming attitudes)
- Specific complaints about rigid laboratory policies
In patients' words
"Horrible and shaming, diabetes is hard enough on its own with out the negative, shaming approach from someone who is supposed to help you."
— Healthgrades Review for Dr. Kulasa"I found that Dr. Hofflich's staff is mostly courteous... However, it's incredibly difficult to get in touch with anyone in her office... Wait times can exceed 2.5 months for an appointment."
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