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Find Personal Primary Care Doctors in San Clemente, CA - MDVIP logo

Find Personal Primary Care Doctors in San Clemente, CA - MDVIP

Family MedicineSan Clemente, CA

★★★☆☆2.7/594 reviews across 3 platforms

Ratings by platform

  • MDVIP (Dr. Richard J. Kempert): 4.5/5 (18 reviews) (18)
  • MDVIP (Dr. Frank J. Rose): 5/5 (8 reviews) (8)
  • Trustpilot (Corporate/General): 2/5 (68-93 estimated range across platforms)

What patients say

Patients praise

  • highly personalized attention and care from affiliated physicians
  • increased time with the doctor during appointments
  • availability for urgent matters and after-hours access
  • strong, long-term doctor-patient relationships
  • compassionate and knowledgeable physicians

Common complaints

  • dissatisfaction with increasing annual membership fees
  • reports of unprofessional or rude customer service from the corporate office
  • billing and refund disputes
  • concerns regarding lack of continuity of care during physician turnover
  • difficulty with communication or responsiveness of the corporate office

In patients' words

"Most caring and compassionate doctor I have ever met. Dr. Kempert has been taking of me for last 30 years and I give him all the credit for keeping me healthy."

MDVIP Physician Testimonial

"Dr. Rose is by far the best doctor I’ve ever had. His knowledge, compassion, and commitment to patient health is beyond expectation."

MDVIP Physician Testimonial

"I have paid money for a service I am not receiving, and I cannot talk to my own doctor... My complaint is with MDVIP rather than either doctor involved."

Better Business Bureau Complaint

"Very unprofessional, rude and uncaring about your experience with them. Only concerned about money, not your health or getting the attention you are paying for."

Better Business Bureau Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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