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Urgent Care • San Bernardino, CA

★★☆☆☆1.6/5180 reviews across 2 platforms

Ratings by platform

  • Apple Maps / Yahoo Local: 1.6/5 (180 reviews)
  • Facebook: 46% recommend (59 reviews)

What patients say

Patients praise

  • Fast service for some patients
  • Helpful, polite, and pleasant staff (specifically individual mentions)
  • Quality care from specific doctors
  • Efficient handling of pre-employment physicals and tests

Common complaints

  • Long wait times
  • Poor communication
  • Inaccurate medical reports/documentation errors
  • Frustrating administrative/check-in experiences
  • Rudeness from front desk staff

In patients' words

"Poor communication and inaccurate medical report be careful if you need accurate workers' comp documentation"

— Yahoo Local Review

"Dr. Li is truly the best! I came in with a serious second-to-third-degree burn, and while other doctors just glanced at the wound and moved on, Dr. Li took the time to properly clean and treat it."

— Yahoo Local Review

"I had the best Customer service And I was In and Out Fast the best CONCENTRA I Been Too ANGIE DID GREAT"

— Yahoo Local Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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