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Our San Bernardino Urgent Care Center in CA - Concentra

Urgent CareSan Bernardino, CA

★★☆☆☆1.6/5180 reviews across 1 platforms

Ratings by platform

  • Apple Maps / Yahoo Local: Approximately 1.5 to 1.6 out of 5 stars (Over 180 reviews on major local directories)
  • Facebook: 46% recommend (59 reviews)

What patients say

Patients praise

  • Fast service for some patients
  • Helpful, polite, and pleasant staff (specifically individual mentions)
  • Quality care from specific doctors
  • Efficient handling of pre-employment physicals and tests

Common complaints

  • Long wait times
  • Poor communication
  • Inaccurate medical reports/documentation errors
  • Frustrating administrative/check-in experiences
  • Rudeness from front desk staff

In patients' words

"Poor communication and inaccurate medical report be careful if you need accurate workers' comp documentation"

Yahoo Local Review

"Dr. Li is truly the best! I came in with a serious second-to-third-degree burn, and while other doctors just glanced at the wound and moved on, Dr. Li took the time to properly clean and treat it."

Yahoo Local Review

"I had the best Customer service And I was In and Out Fast the best CONCENTRA I Been Too ANGIE DID GREAT"

Yahoo Local Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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