Inland Pain Medicine
Pain Management • San Bernardino, CA
Ratings by platform
- Yelp: 2.2/5 (177 reviews)
- Lyked: 4.3/5 (1,777 reviews)
What patients say
Patients praise
- High standard of clinical care from specific physicians
- Effective pain management programs for some patients
- Doctors are perceived as willing to listen and detail-oriented
Common complaints
- Poor office staff communication and unresponsiveness
- Difficulty getting insurance authorizations processed correctly or in a timely manner
- Long wait times on the phone and/or disconnected calls
- Issues with billing and insurance coverage handling
- Perceived lack of empathy from non-medical staff
In patients' words
"I have never seen a more incompetent group of office staff! I have Blue Cross Blue Shield and they keep charging me $125.00 co payment every visit stating they are out of network! I've called multiple times to talk to billing for 3 months and they keep telling..."
— Yelp (via Yelp.ca)"I agree with other reviewers that the receptionists and phone protocol need serious attention. However, once you’ve gotten past those issues, the standard of care is phenomenal."
— Lyked.com"This place is terrible! If they had a zero or negative rating that’s what I would rate it! Avoid going here. It's extremely difficult to get any pain medication or pain management care. They NEVER return phone calls."
— WebMDMore clinics in San Bernardino
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