Neurology | Loma Linda University Health
Neurology • San Bernardino, CA
Ratings by platform
- Loma Linda University Health Neurology Dept Official Site: 4.78/5 stars (1,272 ratings)
- Yelp (for Neurology clinic): 2.0/5 stars (16 reviews)
- Healthgrades / Patient Satisfaction Surveys (Overall Hospital): 76% (9 or 10 rating) (300+ surveys)
What patients say
Patients praise
- Some patients report compassionate care from specific providers
- General reputation as a major, ranked medical center in the region
- High percentage of patient willingness to recommend the overall medical center
- Internal departmental rating for neurology providers reflects positive feedback overall
Common complaints
- Administrative issues including frequent appointment cancellations and difficulties rescheduling
- Perceived lack of empathy or poor communication from some providers
- Dissatisfaction with billing processes and follow-up care
- Long wait times for appointments and in waiting rooms
In patients' words
"I could never say enough great things about Dr Bravo! He is the kind of doctor that you pray about receiving..."
— Yelp reviewer"It took approx 6 weeks to get in to be seen only to have his office call me the morning of the appointment to cancel... Extremely Discourteous not to mention a waste of my time!"
— Vitals reviewer"He came into my appointment with no meaningful treatment for severe pain... There was a lack of empathy and when trying to get answers he was often mute without response."
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