Primary Care | UT Health Physicians
Primary Care • San Antonio, TX
Ratings by platform
- Birdeye (UT Health Shavano): 3.5/5 (49 reviews)
- Birdeye (UT Health Verde Hills): 3.4/5 (35 reviews)
What patients say
Patients praise
- Recognition as a Patient-Centered Medical Home for nine consecutive years
- Some patients report positive experiences with knowledgeable and kind providers
- Convenient in-office services such as blood work in some locations
- Commitment to coordinated and personalized care models
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Concerns regarding office staff responsiveness and customer service quality
- Frustration with referral processes and communication between departments
- Perceived focus on strict policies over patient flexibility
- Preference for seeing MDs over nurse practitioners or physician assistants in some cases
In patients' words
"Dr Patel and his staff are amazing. The UT health system is awesome. Sometimes there is a wait but the care you receive is beyond worth it."
— Birdeye (UT Health Shavano)"Now you cannot get into your primary care doctor even for serious issues and are only allowed to see an np or pa... There is no ability to see you even for 5 mins for a referral."
— LocalityBiz (UT Health Physician Practice)More clinics in San Antonio
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