Primary Care | UT Health Physicians
Primary Care • San Antonio, TX
What patients say
Patients praise
- Recognition as a Patient-Centered Medical Home for nine consecutive years
- Some patients report positive experiences with knowledgeable and kind providers
- Convenient in-office services such as blood work in some locations
- Commitment to coordinated and personalized care models
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Concerns regarding office staff responsiveness and customer service quality
- Frustration with referral processes and communication between departments
- Perceived focus on strict policies over patient flexibility
- Preference for seeing MDs over nurse practitioners or physician assistants in some cases
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