San Antonio, TX - PharMerica
Pharmacy • San Antonio, TX
Ratings by platform
- Yelp: 1.0 out of 5 stars (2 reviews (local San Antonio location specific))
- Yelp (Brand level): 1.0 out of 5 stars (4 reviews (national brand average))
- Comparably: 2.4 out of 5 stars (Not specified (Customer Service score))
What patients say
Patients praise
- Some users report consistency in customer approach and response
Common complaints
- Delays in medication delivery, sometimes impacting patient safety
- Difficulties with billing and insurance processing for elderly patients or hospice care recipients
- Perceived poor communication and professional conduct by staff
- Reports of persistent billing after a patient's death
In patients' words
"My sister lives in an assisted living facility... and PharMerica often doesnt deliver her medication on time and she has to go without until it is delivered. It is extremely frustrating for her and could be life threatening."
— Better Business Bureau (BBB) user review"Pharmerica sent an invoice months after my dad passed away... instead we have been harassed for months receiving a bill. We have returned to sender stating he is gone... You cannot harass the family of a dead man."
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