VITAS Healthcare
Hospice Care • San Antonio, TX
Ratings by platform
- VITAS Healthcare official website: 4.6/5 (16 reviews)
- Yahoo Local: 2.5/5 (25 reviews)
What patients say
Patients praise
- Compassionate and kind care from individual nurses, CNAs, and staff
- Responsive and supportive team during difficult end-of-life transitions
- Appreciation for clear communication and availability from specific care teams
- High clinical performance marks from federal CMS quality ratings
Common complaints
- Inconsistent communication with family and caregivers
- Reports of unprofessional behavior by some staff
- Concerns regarding timely access to nurses or on-call support
- Dissatisfaction with medical care and symptom management in specific cases
In patients' words
"VITAS was quick to respond to my wife's every need. Their staff was experienced, well-trained, and very eager to help."
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